Privacy Policy & Customer Data Protection

Protecting buyer anonymity and transaction security is a foundational commitment at https://mad-labs.site/. This policy outlines what information we collect during checkout, how we safeguard it, and when it is permanently purged.

1. Information Collected During Checkout

Shipping & Contact Details: We collect your recipient name, delivery address, email address, and mobile phone number solely to send payment instructions, tracking updates, and discreet packages.
Zero Financial Card Storage: Because transactions settle off-site via peer-to-peer platforms (Cash App, Apple Pay, Zelle, Chime) and Cryptocurrency, our servers never touch or store credit card or bank account numbers.
Anonymized Session Cookies: Essential browser cookies maintain your active shopping cart items without linking your browsing activity to external advertising networks.

2. How We Use & Safeguard Your Records

Transactional Alerts Only: Your phone number and email are used strictly for order confirmation, manual payment verification, live carrier tracking alerts, and support ticket replies.
Zero Third-Party Sharing: We never sell, rent, trade, or disclose customer names, shipping addresses, or order histories to marketing agencies or external data brokers.
256-Bit SSL Encryption: Every page and checkout submission on our domain is protected by 256-bit Secure Sockets Layer (SSL) encryption to block unauthorized interception.

3. Automatic Data Purging & Deletion Requests

30-Day Record Purge: Completed shipping labels and order logs are automatically purged from our active fulfillment server 30 calendar days after confirmed carrier delivery.
Immediate Deletion Rights: You may request immediate removal of your order records at any time by emailing sales@mad-labs.site with your order number.

Return to the official Mad Labs storefront to browse verified inventory, review our terms of service and 21+ compliance rules, or contact customer support with any privacy questions.